Returns & Exchanges

At El Rodeo Western Boutique, we want you to love your western wear; if you are not completely satisfied, we offer returns and exchanges within 30 days of purchase. Items must be in original, unworn condition with all tags attached to be eligible for a refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring that boots are placed inside their original box and protected by an outer shipping carton.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return for quality assurance, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing